ID Card Service

PPPWC-ID CARDS SERVICES

ID Card Services

PPPWC-ID Cards, Room 109
Customer Service Desk:  (803)751-7731/DSN: 734-7731
Hours of Operations:  Monday – Friday:  0800 – 1700
Walk-in hours are from 0800-0930, with scheduled appointments from 0945-1630

 

ID Card Services
Please note that two forms of current valid identifications are required and one must be a current state of federal picture ID.  This requirement is for all transactions including initial enrollments, renewal, and DEERS updates.  The Fort Jackson ID card Office located in room 109 operates on an appointment only basis Monday-Friday, 0945-1630, in 15-minutes increments and depending on availability, same day appointment can be made by calling: 751-6024/5678/5431.

All ID card appointments are made on line by utilizing the ID card Appointment Scheduler at: https://rapids-appointments.dmdc.osd.mil.  Please schedule only one appointment per customer receiving a military ID card.  Appointments are not required for customers needing to update/enroll family members in DEERS, pin-reset, or to obtain a printed DD Form 1172-2.  The above listed services will be provided on a walk-in basis throughout normal business hours.  For additional information, please call (803) 751-7731 during normal business hours to hear a pre-recorded message.

A list of acceptable identity documents can be found at: http://www.cac.mil/Portals/53/Documents /List_of_Acceptable_Documents.pdf.

 

NOTE:  Every first and third Thursday of the month, all DHR offices are closed for mandatory training from 1330-1700, and closed for all Federal Holidays.

Initial DEERS Enrollment:

The sponsor must be present or information updated in ID Card Office Online or a current DD Form 1172-2 signed by the sponsor or a General Power of Attorney must be presented, and original or true court certified copies of required documents must be presented.  NOTE:  Only DD Form 1172-2 generated from the DEERS/RAPIDS system or MilConnect (Rapids Self-Service) can be utilized to produce 1172-2 for this office:  https://www.dmdc.osd.mil/self_service .

Enrolling a New Spouse:

Required documents –

– Valid Federal or State picture ID

– Original or true certified marriage license

– Original birth certificate (can be the short form)

– Original Social Security Card

– All Divorce Decrees of the Sponsor/Spouse (if applicable)

– Disable American Veterans (DAV) – Award Letter showing dependents for all 100%

Enrolling Newborns: 

Required documents –

– Original long form birth certificate (showing sponsor and spouse full names)

– Original Social Security card (if received)

– Certificate of live birth authenticated by the attending physician or other responsible person from a United States (US) hospital or Military Treatment Facility (MTF)

Single Fathers:

Required documents –

– Original birth certificate or Certificate of Live Birth or Consular Report of Birth (FS-240) showing sponsor full name,

– Original Social Security card (if received)

AND one of the following; (1) legal documents showing paternity was judicially determined, referred to as a “court order of paternity.” Court order for child support is not sufficient unless it also reflects the legal paternity of the parent or (2) a Voluntary Acknowledge of Paternity (VAP) from state child was born.

Step Children:

Required documents –

– Original Marriage Certificate

– Long form birth certificate displaying mother/father names

– Original Social Security card

Wards and Foster Children:

Required documents –

– Original or true certified copy of court documentation stating legal or physical custody, placing the child in sponsor’s custody for at least 12 consecutive months

– Long form birth certificate

– Social Security card

DoD/Contract Employees:

Be aware, it may take up to 36 hours or longer to completely process into the RAPIDS/DEERS system.  NOTE:  NAF, AAFES and DoD School employees a DD Form 1172-2 is required for initial issuing of a CAC card.

Contractors: 

CAC information will be entered into DEERS through Contractor Verification System (CVS) or Trusted Associate Sponsorship System (TASS).  Please contact your POC to ensure that the information has been updated.

ID card Renewals:

Sponsors must be present or current DD Form 1172-2 signed by the sponsor or a General or Special Power of Attorney must be presented.  Original or certified true copies of required documents must be presented.

Sponsor or Spouse:

– Two forms of valid identification (not damage). One must be a valid Federal or State picture ID, and a birth certificate, social security card VA card, Voters Registration card or valid Passport)

– When turning age 65, a Medicare card with Parts A&B or a letter stating member is not eligible for Medicare is required.

Children: 

– Ages 10 to 17 – one form of identification (birth certificate or social security card)

Children:

– Ages 18 – 22 – two forms of valid identification (not damage). One must be a valid picture Federal or State picture ID, and a birth certificate, social security card VA card, Voters Registration card or valid Passport)

Children:

– Ages 21 – 23, – two forms of valid identification (not damage). One must be a valid Federal or State picture ID, and a birth certificate, social security card, Voters Registration card or valid Passport)

– A current letter from the school registrar’s office on school letter head certifying enrollment in a full-time course of study leading to an associate degree or higher, and anticipated graduation date or verification of enrollment from National Student Clearinghouse with expected graduation date.

Retirees:

Active Duty Retiree:

Required documentation:

– Final copy of DD Form 214 (copy 4)

– Retirement order

– Two (2) forms of valid identification (not damage).

– CAC card

– A valid picture Federal or State picture ID, and a birth certificate, social security card VA card, Voters Registration card or valid Passport)

Reserve Retirees with 20 years of service:

Required documentation:

– 20 year Retirement order

– Two (2) forms of valid identification (not damage).

– CAC card

– A valid Federal or State picture ID, and a birth certificate, social security card VA card, Voters Registration card or valid Passport)

Reserve Retirees at age 60 years of age:

Required documentation:

– Notice of Eligibility for Retired Pay at Age 60

– Two (2) forms of valid identification (not damage).

– A valid picture Federal or State picture ID, and a birth certificate, social security card VA card, Voters Registration card or valid Passport)

Dependency Packages are available on line only at: https://www.dfas.mil/militarymembers/SecondaryDependency/SDC.html

Available packets:  Parents, Parents-in-law, In Loco Parentis, Incapacitated Child (21 years or older), Student (21 or 22 years old) for BAH only, Ward (under 21 years old) for BAH only.

Types of disenrollment and required documents:

– Death of sponsor/spouse:  Death certificate

– Divorce:  Original or true certified copy of the final divorce decree.  NOTE:  Retirees, please bring your DD Form 214 (copy 4)

– Children under the age of 21 requesting removal from Sponsor’s DEERS  Original or true certified marriage certificate, enlistment contract or Oath of Office or Court Order Emancipation

Ward or Parent-in-Law:  Sponsor must request disenrollment

5450 Strom Thurmond Blvd, Room 109, Fort Jackson, SC 29207

Days open: Monday – Friday Hours: 7:30 am – 5:00 pm

(*We will be closed on the 1st & 3rd Thursday of each month from: 1330 hrs-1700 hrs*)